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In the
past decade, the utility industry has
undergone major changes that have had
a significant impact on operations. |
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Utility
companies are constantly pressured to
do more with their existing resources.
Controlling
costs, improving service levels, and operating
profitably. |
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Customers
are more sophisticated and their service
expectations will place greater
demands on the organization.
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Keeping
up with an aging infastructure requires
effective planning
and scheduling of resources to
guard against system outages.
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trend towards deregulation will continue
to force utilities to be more responsive
to customers and reduce their costs in
order to be competitive. |
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| IMCG
implements sustainable bottom line management
solutions. We guarantee the results and
share the financial risk.
Extensive experience
in improving processes, developing managers
and implementing operational improvements
in departments such as:
- Field Service
- Construction
- Maintenance
- Customer Service
Center
- Meter Reading
- Collections
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